Certified Accounts Payable Manager (CAPM)
Achieve the No.1 professional credential for Accounts Payable Managers
The Most Advanced Accounts Payable Certification Programme Globally
Introduction
Study Guide
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Join the IFOL global community
Module 1 Focus and Objectives
Leadership - Purpose, Styles and Skills
Motivation and motivators
Change and change process
Coaching as a leader
End of module assessment
Module 2 Focus and Objectives
Management and delegation
SMART management
Challenging actions
Managing for high performance
End of module assessment
Module 3 Focus and Objectives
Develop your staff
Coaching and learning
Staff appraisals
Team development mindset
End of module assessment
Module 4 Focus and Objectives
An introduction to presentations
Preparing your presentation
Delivery of your presentation
The power of your voice
End of module assessment
Module 5 Focus and Objectives
KPI's an overview
KPI's for Accounts Payable
KPI's for motivation
End of module assessment
Module 6 Focus and Objectives
Complaints handling process
Complaints guide
Understanding and resolving complaints
End of module assessment
End of course Final Exam