The (CAPP) Accounts Payable Practitioner Certification Programme

From The Institute of Financial Operations and Leadership

Achieve the global standard of excellence in Accounts Payable.

The Certified Accounts Payable Practitioner Programme, (CAPP) sets the standard in the Accounts Payable profession and is a global symbol of excellence. The CAPP designation can be achieved by anybody when successfully passing the exam which was is developed and administered by the Institute of Financial Operations and Leadership (IFOL) in the UK, USA & Canada. 

The Exam

To take the exam participants must complete the CAPP course first which prepares the participant for successfully completing the exam - the first time pass rate is currently over 98%.

Taking the exam is online and included when enrolling in the course. When all elements of the course have been completed, participants can enter the online exam at a time suitable to them.   Find out more about the programme and enrolling in CAPP here.

Why become Accounts Payable certified?

Accounts Payable is becoming more complex and required skilled finance professionals. Becoming certified is a great way to display your level of knowledge and skills in the Accounts Payable role. Certification will set you apart from others when it comes to apply for a promotion or new job.

 

CAPP | Course Curriculum

Everything you need for CAPP exam preparation

  • 1

    Welcome To Your CAPP Online Course

    • Welcome

    • Let's get started

    • Join the community
  • 2

    About You

    • Introduction

    • Let's get to know you
  • 3

    The Accounts Payable Career Path

    • Module Focus and Objectives

    • Accounts Payable Role and Career

    • End Of Chapter Question
  • 4

    Customer Service Excellence and Stakeholder Management

    • Module Focus and Objectives

    • Measuring Customer Success

    • Measuring Success Task

    • Customer Service Brand

    • Customer Service Brand Actions Questions

    • Customer Service Journey

    • Managing Customer Expectations

    • Managing Customer Expectations Question

    • Handling Complaints And Moving To Solutions
  • 5

    Accounts Payable Process and Policies

    • Module Focus and Objectives

    • Essential Accounting Terminology

    • Accounting Terminology Questions

    • Procurement and Procure to Pay

    • Typical Procurement Cycle (example)

    • Invoice Processing And Handling Best Practices

    • Purchase Requisitions, Purchase Orders and Statement Reconciliations

    • Masterclass: How to Achieve Purchase Order Compliance

    • Paying And Transacting With Suppliers Using Procurement Cards

    • Fundamentals Of Payment Management

    • Masterclass: Avoiding Payments Fraud in Accounts Payable

    • Effective Cash Management Practices

    • Scenario Exercise
  • 6

    Suppliers

    • Module Focus and Objectives

    • Supplier Management From An AP Perspective

    • Masterclass: Fraud Prevention, Business Email Compromise

    • Supplier Master Files

    • Masterclass: Fraud Prevention in The Supplier Masterfile

    • Supplier Master File Controls Question

    • Supplier Setup, Process and Practices

    • Supplier Portal Benefits Analysis

    • Verification And Maintenance With Checks And Controls

    • Masterclass: Fraud Prevention, Segregation of Duties

    • Building And Maintaining Relationships With Suppliers

    • Self Analysis Exercise
  • 7

    Technology in Finance

    • Module Focus and Objectives

    • AP Related Technology Platforms And Solutions

    • Analysing Software Solutions Exercise

    • Improving AP Processes Using Technology

    • Digital Mail And Data Capture

    • Robotic Process Automation (RPA)

    • Masterclass: RPA and Redeploying the Workforce

    • Technology Solutions Task
  • 8

    Travel and Entertainment Expenses

    • Module Focus and Objectives

    • Policies And Best Practices

    • Travel Management Solutions
  • 9

    Internal Controls, Risk Management and Compliance

    • Module Focus and Objectives

    • Internal And Process Controls

    • Controls Identification Exercise

    • Managing and Reducing Risk
  • 10

    CAPS Examination

    • Exam Perparation

    • Final Examination - CAPS
  • 11

    Leading and Motivating the Accounts Payable Team

    • Module Focus and Objectives

    • Leadership - Purpose, Styles and Skills

    • Motivation and motivators

    • Change and change process

    • Coaching as a leader

    • End of module assessment
  • 12

    Managing for High Performance in the AP Team

    • Module Focus and Objectives

    • Management and delegation

    • SMART management

    • Challenging actions

    • Managing for high performance

    • End of module assessment

  • 13

    Developing Staff and Maximising Performance

    • Module Focus and Objectives

    • Develop your staff

    • Coaching and learning

    • Staff appraisals

    • Team development mindset

    • End of module assessment
  • 14

    Presenting with Impact

    • Module Focus and Objectives

    • An introduction to presentations

    • Preparing your presentation

    • Delivery of your presentation

    • The power of your voice

    • End of module assessment
  • 15

    KPI's for Business Performance

    • Module Focus and Objectives

    • KPI's an overview

    • KPI's for Accounts Payable

    • KPI's for motivation

    • End of module assessment
  • 16

    Complaints Management in AP

    • Module Focus and Objectives

    • Complaints handling process

    • Complaints guide

    • Understanding and resolving complaints

    • End of module assessment
  • 17

    CAPP Final Examination

    • Exam Preparation

    • Final Exam

Enrolment Fees

We offer flexible payment options to make CAPP something you can start today

CAPP's work at top employers in the UK

All of these employers recognise the quality of a CAPP

Study one level at a time

CAPP comprises of both CAPS and CAPM levels